GENERAL TERMS OF USE

By downloading the Royal Taxi application (hereinafter the Application) and using its services, the user confirms that all his information is correct, complete and true and accepts the General Terms of Use of this Application. The application offered by Net Informatika d.o.o. is intended for reserving taxi services provided by Royal Taxi, ie for forwarding taxi orders through mobile devices such as smartphones and tablets. The use of the Application services is free of charge. The user is responsible for the costs that may arise from the use of Internet data through the use of the Application. The User is also responsible for providing devices and all technical requirements necessary for using the Application. .

All costs incurred by using the internet connection are borne by the user.

By using the Application, the User accepts that his GPS location data as well as identification data (name, surname, e-mail address and telephone number) are forwarded to Royal Taxi, which collects, stores and processes them only to the extent necessary for proper application services.

Personal data of users can be processed only by Royal Taxi and Net Informatika d.o.o. for the needs of the Application and in accordance with the regulations of the Act on Personal Data Protection of Slovenia and cannot be passed on to third parties.

Net Informatika d.o.o. reserves the right to change these general terms of use, change the Application and terminate the provision of services at any time.

Net Informatika d.o.o. does not provide any guarantee that the data in the Application is correct and that the data coming to the user or driver is submitted in a timely manner. It also does not guarantee that drivers are available at the time of booking a ride by the user.

Net Informatika d.o.o. is not responsible for any damage caused by the user through the use of the Application, malfunction of the Application, damage to user hardware or software and for any loss of user data.

Net Informatika d.o.o. is also not responsible for the services provided by Royal Taxi and taxi drivers.

The User must not damage the aplication, overload or disable it and not to bypass or jeopardize the intended purpose of the Application. The User must also not personally or through third parties bypass or modify the security measures of the Application.

Net Informatika reserves all rights to the software. The software available to the user must not be copied, modified, decompiled or distributed. The software must also not be reverse engineered by the user.

BASIC COMPANY DATA

• Full name of the legal entity: NET INFORMATIKA D.O.O.

• Address: Brnciceva ulica 13, 1231 Ljublljana - Crnuce

• Registration number: 3314456000

• Tax number: 74389297

• Contact e-mail: info@net-informatika.com

SERVICE DESCRIPTION

The application provides taxi reservation services and taxi services. The application does not provide taxi services. Taxi services and fees are free of charge. The amount to be charged is calculated using a taximeter in a taxi vehicle that provides a taxi service.

CONTACT INFORMATION - CUSTOMER SERVICE

All information regarding the services provided by this application as well as complaints or cancellations of services can be obtained at the address Brnciceva ulica 13, 1231 Ljublljana – Crnuce or by contacting the phone number or e-mail address.

E-mail address: info@net-informatika.com

RESTRICTIONS

The application does not provide transportation services.

All responsibilities regarding the transport of taxis are on the side of Royal Taxi as well as the drivers who provide taxi services.

COMPLAINT POLICY

You can cancel your taxi reservation at any time. Cancellations are free.

The taxi service is free of charge and the cancellation of the taxi service is done by canceling the reservation.

You can make a complaint for the payment of the taxi service using the contact information in the section "Contact information - customer service".

PROTECT USER PRIVACY

On behalf of Royal Taxi, we are committed to protecting the privacy of all our customers. We collect only the necessary, basic data on customers / users and data necessary for business and informing users in accordance with good business practices and in order to provide quality service. We give customers a choice, including deciding whether or not to delete them from the mailing lists used for marketing campaigns. All data on users / customers are strictly kept and are available only to employees who need this information to do their job. All employees of Royal Taxi (and business partners) are responsible for respecting the principles of privacy protection.