Privacy policy
By downloading the Pink taxi application (hereinafter referred to as the Application) and using its services, the User confirms that all of his/her provided information is correct, complete and true and accepts the Privacy policy for Use of this application. The application offered by Net Informatika d.o.o. is intended for booking taxi services provided by Pink Taxi, i.e. for placing taxi transport orders via electronic devices such as smartphones and tablets. The use of the application services is free of charge. The User is responsible for any costs that may arise from the use of Internet data while using the application. The User is also responsible for maintaining the devices and all technical requirements that are thus necessary for using the applications and for updating the software used on the devices on which the application is installed.
All costs incurred by using the Internet connection are borne by the user.
By using the application, the user agrees that his GPS data (data is not stored and is necessary and current only when ordering a taxi service, to determine the user's location) and identification data (name, surname, email address and telephone number) are transmitted to Pink Taxi and Net IT, which collects, stores and processes them only to the extent necessary for the proper provision of the Services.
Users' personal data may only be processed by Pink Taxi, Srbia and Net Informatika d.o.o., Brnčičeva ulica 13, 1231 Ljubljana Črnuče for the needs of the application and in accordance with the provisions of the Personal Data Protection Act of Slovenia and may not be forwarded to third parties.
Net Informatika d.o.o. reserves the right to change the general terms of use, modify the Application and discontinue the provision of services at any time.
Net Informatika d.o.o. does not provide any guarantee that the data in the application is correct and complete and that the data reaching the user or driver is transmitted in a timely manner. It also does not guarantee that drivers are available at the time the user books a ride.
Net Informatika d.o.o. is not liable for any damage caused to the user by using the application, application malfunction, or damage to the user's hardware or software.
Individuals have the following rights regarding the processing of personal data:
- The right to access your personal data.
- The right to correct or delete personal data.
- The right to restriction of processing.
- The right to object to processing.
Net Informatika d.o.o. is also not responsible for the services of Pink Taxi and taxi drivers.
The User must use the Application in a manner that does not damage, overburden, or disable it, or circumvent or compromise the intended purpose of the Application. The User may not, personally or through third parties, circumvent or modify the security measures of the Application.
Net Informatika reserves all rights to the software. The software made available to the user may not be copied, modified, decompiled or distributed. The user may also not reverse engineer the software.
Basic company information
Company name: Pink taksi D.O.O
Address: Rudo 1, Beograd 110500, Srbija
Activity: Taksi prevoz
Activity number: 4932
Registration number: 21467308
Tax number: 111350958
Website: https://pinktaxi.info/
Contact phone: 19803
Contact email:
service letter
The application offers taxi booking services and taxi payment services. The application does not offer taxi services. Taxi booking is free of charge. The calculated approximate price for taxi services in the application does not represent the exact price that will be used for billing at the end of the trip. The final amount is calculated according to the taximeter in the taxi vehicle.
The approximate estimated price of taxi transportation is calculated according to the price list available on our webpage
Conversion statement
All payments will be made in the local currency of the Republic of Srbia - RSD. For informational display of prices in other currencies, the middle exchange rate of the Bank of Srbia is used. The amount charged to your payment card will be expressed in your local currency by conversion at the exchange rate used by card organizations. Due to this conversion, there is a possibility of a slight difference from the original price listed on our website.
Contact information – customer service
All information about the services offered by this application, as well as complaints or cancellations of services Rudo 1, Beograd 110500, Srbija or contact us by phone number or email address.
Contact phone: 19803
E-mail:
Limitations
The application does not provide transportation services.
All responsibility for taxi transportation lies with Pink Taxi and the drivers who provide taxi services.
Complaints policy
You can cancel your taxi reservation at any time. Cancellations are free of charge.
The taxi service is free of charge, and cancellation of the taxi service is done by canceling the reservation.
You can submit a complaint about the payment of taxi services via the contact information in the "Contact information" section.
Refund
In the event of a refund of the purchase price previously paid to one of the payment cards, partially or in full, regardless of the reason for the refund, Pink Taxi is obliged to refund the purchase price exclusively via VISA, EC/MC, Maestro payment methods, which means that the bank will, at the seller's request, return the money to the cardholder's account.
User privacy
In the name of Pink Taksi We are committed to protecting the privacy of all our customers. We collect only the necessary, basic information about customers/users and the information necessary to operate and inform users in accordance with good business and to provide quality services. All user/customer information is kept strictly confidential and is only available to employees who need this information to perform their job. All employees of Pink Taksi (and business partners) are responsible for respecting the privacy principles.