PRIVACY POLICY AND TERMS AND CONDITIONS
FOR TAXI DRIVERS AND PASSENGERS.
This Terms of Use presents the ?General Conditions? applicable to the use of application software for mobile phone (app) offered by VOZACI PINK TG. The user certifies that he agrees to all terms set forth by VOZACI PINK TG to access and request services. If you do not agree with the terms and conditions of use of the system and the privacy policy of VOZACI PINK TG or not willing to be associated to it, do not install the app, delete it and do not make any use of it. This app can be only used by drivers who work for Pink TG Taxi Company, user musts have a contract with Pink TG taxi company as taxi driver to be able to Log in the application.
1. TERMS:
(I) ?Driver (s)?: Taxi driver who have a contract with Pink TG taxi company as taxi driver and user of the app;
(II) ?Passenger (s)? individuals who request to receive transportation;
2. WHAT IS THE APP
a) The VOZACI PINK TG app is smart phone application for drivers that can be downloaded and installed free of charge. When passenger orders a taxi, the closest driver is selected based on their location known from the VOZACI PINK TG application. The drivers receive the order in the app VOZACI PINK TG.
3. DATA COLLECTIONS AND USES
3.1 READ PHONE STATE
- The phone state permission is required for reading current cellular network state which is needed for making the communication with the backend services possible.
3.2 LOCATION DATA
- The location permission is required for the application to be able to
locate the driver and hereby dispatch the best suitable ride to him. It is
required to allow the location usage all the time as the app needs it to
know the driver?s location even if it is in the background. Background
location usage is also needed for dispatching the rides to driver even when
the app is in the background.
Location data is stored only for the time necessary to service the ride
requests in real time. Location data is required and collected for app
functionality.
3.3 EXTERNAL STORAGE
- The external storage permission is required for the application to write log files to the system in case of any errors and crashes so that the developers may easily identify what exactly went wrong and provide the driver with a better application and service.
3.4 MANAGING AND MAKING PHONE CALLS
- Permission to manage and make the phone calls is required for driver to
be able to call the passenger from the application.
3.5 IN-APP MESSAGES
- In app messages are used for notifying the driver about new ride details or changes. Data from in-app messages is required for app functionality.
3.6 CRASH LOGS
- Data from crash logs is collected for app functionality, analyzing crash causes, monitoring app health and diagnosing and fixing bugs.
3.7 APP INTERACTIONS DATA
- App interactions data is used for improving app functionality, analyzing feature usage and making future performance improvements.
4. REGISTRATION AND USE OF THE SYSTEM
a) Only drivers who have a contract with Pink taxi TG are able to Log in the app, Pink taxi TG company provides Log in information for drivers.
b) Only those individuals who have full legal capacity are allowed to participate in the project. People who do not enjoy this capability, among them under aged, should be assisted by their legal representative.
c) The VOZACI PINK TG is not liable for any damage resulting from the disclosure of the password to third parties. You shall be solely responsible for this.
d) You may not transfer in any way, the user?s registration to a third
party.
5. LIMITATION OF LIABILITY
a) VOZACI PINK TG is serving only as an intermediary in order to optimize the scheduling service for the taxi. Thus, by accepting the provision of services, the DRIVER acknowledges that the VOZACI PINK TG has no direct association with the ride, it just facilitates contact between driver and passenger. The user acknowledges and agrees that VOZACI PINK TG is not liable for any act or omissions committed by any user, whether by robbery, commitment break as a result of any act, discussions, and others including the effective fulfilment of the obligations assumed by the users and loss not being for tax purposes. The user acknowledges and agrees that, by registering and accepting the policy of the service, do so at his total means and exclusive risk.
? From availability and inconsistency in the system:
b) VOZACI PINK TG does not guarantee that the system will be available without any interruption and that it will always be error-free, and therefore, shall not be liable for damages caused to users.
c) You agree that VOZACI PINK TG is also not responsible for any damages or losses caused to your smart phone as a result of using the spp.
d) VOZACI PINK TG is not liable for any error or inconsistency of information with other independent systems, specializing in the service provision for GPS, radar and similar.
? Compensation for damages:
e) User agrees to indemnify and hold harmless the VOZACI PINK TG and its representatives from any claims, suits, losses, liabilities, damages and expenses, including reasonable attorneys? fees and court costs for the damage they cause.
6. OBLIGATIONS, LIABILITIES AND RISKS OF DRIVERS
a) The DRIVER certifies that he uses the service for their own free will and untrammeled choice and recognizes and accepts as its responsibility and risk for using the app.
? The acceptance and refusal and cancellation of services:
b) The acceptance and denial of the service may occur at first by DRIVER, who can accept or deny the service when receiving a notification for a ride. PASSENGER may cancel the contract for any reason. Both recognize that VOZACI PINK TG is not liable for any delays, cancellations, failure to cancel the contract and miscommunication between passenger and driver, nor for any delay or failure in the delivery of services from the DRIVER.
? The information and risks of the service:
c) The DRIVER acknowledges and declares that understands and is aware of all the risks involved in the use of the app and contracting services.
d) By accepting the Services, the DRIVER acknowledges that VOZACI PINK TG has no involvement in the contractual relationship between driver and passenger.
7. PRIVACY POLICY
a) VOZACI PINK TG will collect, store and may transmit or make available to any third party data and information provided by the DRIVER, not limited to the location, full name, the registration number and grantee or auxiliary data of driver vehicle, such as make, model, color and plate, among others.
b) VOZACI PINK TG implements appropriate security measures to safeguard and help prevent unauthorized access, change, unauthorized disclosure or removal without permission of any information collected.
c) Whenever the PASSENGER conducts financial transactions on the Website, VOZACI PINK TG will collect all relevant information and may disclose it for specific system usage purposes. The user now authorizes VOZACI PINK TG to communicate to the outsourcing payment service providers, if the user engages (or that VOZACI PINK TG believe he was involved) in any activity that is illegal, which violates the rights of any person or lead to suspension or termination of the use of the system.
d) VOZACI PINK TG shall not be liable for any loss of driver data, including resulting from acts of God, force majeure, that occurred because of the invasions to the Website and security breach by unauthorized third parties.
e) The data collected from the DRIVER are used for the following purposes, which involved, but they are not limited to:
- processing taxi reservations
- handling private information and inquiries
VOZACI PINK TG will keep your data until is necessary to fulfil the business purpose for which it is collected or as required by the relevant law.
f) You can request access or perform data updates by sending mail to: pinktaksi@gmail.com
You can also write to this email for all questions or feedback information related to our Privacy policy.
i) VOZACI PINK TG does not sell, trade or rent User personal identifiable data to others. We take care of keeping the confidentiality of your information. We provide physical, electronic and procedural safeguards for storing data that we collect and maintain. For example, we restrict access to these data to authorized employees and contractors who need to know that data for work, develop and improve our Application. Keep in mind that, although we seek to ensure reasonable security of data that we process and protect, no security system can prevent all potential security injuries.
This privacy policy can be updated from time to time for any reason. We encourage you to regularly check this privacy policy for any changes, because continuing use is considered to be the approval of any changes.
j) Personal data is collected and stored in a database using Microsoft SQL software that has adapted its business to GDPR regulations.
k) VOZACI PINK TG has the right to collect user identifiers that are not personal in nature at any time during its interaction with the application. Non-personal identification data may include the name of the browser, the type of computer, and technical information about the Users of Connection Devices on our Software (NET Cab), the Internet Service Provider that use and other similar information.
l) The database (email list) was recorded in the Central Registry of the Commissioner for Information of Public Importance and Personal Data Protection of 17 May 2017.
m) We will retain data received from the driver as long as you use the Application and within a reasonable time period after that. We will keep automatically collected data for up to 24 months, after which they can be stored in aggregate. If you wish to delete the information we received from you through the Applications, please contact us at support@net-informatika.com and we will respond within a reasonable time. Keep in mind that some or all of the data received from users may be necessary for the application to function properly.
8. SANCTIONS
a) The VOZACI PINK TG may notify, suspend or terminate, temporarily or permanently, the account of any user at any time, and take legal actions if: (I) violates any of the representations, warranties and obligations contained in these Terms of Use any policies or rules and adjacent to it, (II) deceptive or fraudulent practices, or (III) VOZACI PINK TG concludes, in its sole discretion, that the activities and attitudes have caused or may cause harm to others or the VOZACI PINK TG in its own. The user shall not be entitled to any indemnity or compensation for the cancellation or suspension of your account on the system.
9. LICENSE
a) VOZACI PINK TG grants to the User a limited, personal, nonexclusive, nontransferable, non-commercial and fully revocable license to use the Website on his mobile or computer, in conformance and agreement of the terms contained in this Agreement. VOZACI PINK TG reserves all rights to the Website not expressly granted here.
b) The VOZACI PINK TG is not liable for any damage suffered by the User who has copied, transferred, distributed or used any Website protected content, violating the rights of others.
10. GENERAL CONDITIONS
a) This Term of Use does not generate any partnership agreement, in office, franchise or employment relationship between the user and the VOZACI PINK TG.
b) This Term of Use may be changed by Net Informatika d.o.o. anytime. The changes will come into force automatically on the date of the publication of the new version on the Website.
c) These Terms of Use shall be governed by and interpreted in accordance with the laws of each country and any disputes arising from this disclaimer which cannot be resolved by the parties, shall be submitted to the jurisdiction of the each determined city.
d) By registering as a driver or passenger in the system and electronically accepting this Term, by clicking the ?I accept the terms of use?, the User declares automatically and unconditionally to comply with these Terms and all other policies and rules available in the system.
11. LIMITS OF LIABILITY
Users accept that VOZACI PINK TG acts solely as a scheduling/matching service between its users and taxi drivers, and that it is not responsible for any issues that arise during the taxi ride, such as accidents, delays, or car discomfort.
VOZACI PINK TG, on the other hand, commits to provide a thorough screening service so that only taxi drivers in good, legal standing in their cities/countries shall take part on the service.
12. INTELLECTUAL PROPERTY
Use of the service does not transmit any intellectual property rights between VOZACI PINK TG?s and its users. Users agree not to steal and/or publish, without VOZACI PINK TG?s explicit consent, any material, screens or artwork presented by the application during the use of the service.
13. TERMINATION
VOZACI PINK TG reserves the right to block any user on its platform should it suspect said user is attempting to abuse the platform.