Net Call Center
Live Monitoring and Management
Advanced monitoring and managment system gives you full control over the call center in real time. You can monitor efficency of your staff as well as efficiency of the complete team. It also enables you to carefully plan and manage each operation.
The best telemarketing software:
- VoIP based
- outgoing call center
- incoming call center
- Web based CRM
CRM Web Based Client
Web based CRM application provides field staff the acces to their planned meeting schedules and other operation related data from any location. It also provides access to detailed statistics about the efficency of the call center for the management, as well as other useful statistics and reporting for field staff themselves. Additionaly CRM Web client gives administrators the power to fully manage user access premissions and other administrative tasks.
VoIP Desktop Client
VoIP Windows Desktop Client enables operators of a call center to work fast and with ease, regardless the number of customers. It’s cetralized database offers as many clients as required on local or remote locations. Operators are able to arrange appointments for field agents as well as save customer specific information for future reference.